At Packaging Depot Coquitlam, providing our customers with exceptional customer service experience is our number one priority.
Our store associates are the face and voice of the company, as well as the ones who ensure our customers have the best experience possible on every visit. As a store associate, you can help customers take care of business every single day and open the door to new possibilities. For more enquiries contact us.
Packaging Depot Coquitlam
105-1120 Westwood St., Coquitlam, BC V3B 4S4
Position: Retail Sales Associate
Location: Coquitlam, BC
Part-time: 12 - 15 hours per week
Hours: Thursday & Friday: 12:30 PM - 4:30 PM
Saturday 10: 00 AM - 2:00 PM
This is an entry-level, part-time position at Packaging Depot Coquitlam Shipping centre. The Part-Time Retail Associate will be trained on FedEx, DHL, Purolator, UPS and Loomis shipping products and will work primarily in these areas to consistently deliver a positive customer experience. The position expects you to utilize consultative skills to anticipate customer’s needs, suggest alternatives and provide solutions. The tasks also include using computer-based programs, moving boxes, stocking materials and completing assigned tasks based on priority.
General Duties & Responsibilities
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping boxes, weighing packages and affixing labels to parcels.
Demonstrates consultative behaviours in a retail environment to understand each customer’s individual needs.
Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
Maintains a safe, clean and orderly retail Store.
Ensures confidentiality of customer data and careful handling of documents, media, and packages.
Assists with processing financial transactions using a point-of-sale-terminal (POS), including handling cash and making change.
Cleans and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability.
Stays current on retail store merchandising materials and ensures proper display of all retail area product and signage.
Takes preemptive action to prevent errors and waste.
Follows retail store standard operating procedures as well as adhering to safety, customer service and security policies and procedures.
Performs multiple tasks at the same time.
Looks for opportunities to improve knowledge and skills within the retail store.
All other duties as needed or required.
Minimum Qualifications & Requirements
High school diploma or equivalent education
Excellent verbal and written communication skills
Excellent computer skills
Ability to stand during entire shift
Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc.
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law.